European Roulettes Opportunities_in_Disguise Bookmark this portal  |   Make this portal your homepage   Search For:   European Roulettes Spanish Roulette Contact Us Add Your Site Articles Links Free Online Games Craps SportsBooks Online Casinos Consultants   European Roulettes - Opportunities in Disguise Casino Tip Service Tip: Guest service can be extremely challenging. For example, you may have guests who are losing money while drinking alcohol. When those two things come together, people can get frustrated, upset and downright mean and nasty. Dealing with these challenges is not easy. See them as an opportunity to provide better service, as an opportunity for you to show your property in the best possible light and help even the most challenging guests have a great experience. Robinson & Associates is an Annapolis, Md.-based guest service consulting firm that provides specialty guest service training, management skills training, presentation skills training, team building programs and employee incentive and recognition programs for the gaming industry. Martin R .Baird, the companys chief executive officer, is author of Gaming Guest Service from A to Z. << Back   Copyright 2004 © European Roulettes. All rights reserved.